Shipping policy

Shipping & Delivery

We know fresh coffee is at its best when it gets to you quickly, so we aim to keep the journey from roast to doorstep as short as possible.

Our coffee is freshly roasted to order, packed carefully, and dispatched using Royal Mail tracked delivery.

Because we prepare coffee specifically for each order, there may be a short processing time before dispatch.

We aim to send orders as quickly as possible once roasting and packing are complete.

Once your order has been dispatched, it will be sent via Royal Mail using the delivery service selected at checkout.

Estimated delivery times will be shown when you order.

Please remember that delivery times are estimates and can occasionally be affected by delays outside our control.

As soon as your order leaves us, you’ll receive tracking details so you can follow your coffee on its way to you.

If your order is delayed, has not arrived when expected, or there is an issue with tracking, please contact us and we’ll do our best to help.

If you have any questions about delivery, dispatch times or your order, contact us at:

We’ll be happy to help.

Freshly roasted. Carefully packed. On its way to your door.